Checking the warranty of your device

You can check the warranty of your device using the serial number. You can find the serial number in the device settings or on the barcode sticker of your device. Watch the video if you need help finding the serial number. For more information, see the TomTom warranty terms.

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Incorrect serial number. It should start with one or two letters and consist of 12 characters. Example: AB1234F56789
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Your {{device_name}} is in warranty
To verify warranty, you may need to provide a valid proof of purchase or TomTom order number.
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Watch the video

This video shows where to find the serial number of your navigation device. Your serial number can be found on a barcode sticker outside of your device, and this video shows different locations depending on your device model. This information is also available through the menu option of your device.