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Connecting to TomTom Services
To use your TomTom navigation device with services like TomTom Traffic or TomTom Speed Cameras, you need to ensure the following:
Your navigation device is connected to the internet.
You’re signed into a TomTom account with a valid subscription.
Internet connection
Most of our navigation devices use your smartphone’s internet connection. Follow these steps to connect to your phone:
Android
Steps might vary slightly depending on your phone model.
In Settings > Bluetooth , switch on Bluetooth.
In Settings > Portable Hotspot , switch on Bluetooth tethering .
Open Settings > Bluetooth .
Turn to your navigation device.
iOS
In Settings > Bluetooth , switch on Bluetooth.
In Settings > Personal Hotspot , switch on Allow others to Join .
Open Settings > Bluetooth.
Turn to your navigation device.
Navigation device
Go to Main Menu > Settings > Bluetooth .
Tap Add Phone .
Tap Next . * Your device starts searching for phones. * If you’re shown a QR code, switch to your phone and select your navigation device.
Select your phone.
On both devices
Tap Pair on your phone and on your navigation device.
TomTom account
To make sure you’re logged into your TomTom account, follow these steps:
At the top right of the Main Menu you see a status overview.
Tapping there brings up more information.
Make sure MyDrive shows Connected .
If this is not the case, tap Not logged in to sign into your TomTom account.