Heads up - Internet Explorer is no longer supported
Your browser is outdated, meaning it's incompatible with our website and exposes your computer to security risks. For a better, safer experience, please use a different browser or upgrade here.
About the battery of your navigation device
The battery of your navigation device cannot be changed.
We recommend that you first try to charge your device for at least 2 hours. Then soft reset your device .
If you have a problem with the battery, contact TomTom customer support .
Don't forget that you can use your navigation device with the car or home charger even if you have a problem with the battery.