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How do I perform a factory reset on my device?
The steps on how to reset your device back to factory settings depend on the type of navigation device you have.
Note : Resetting your device removes all your saved places and settings, including your language, voice, and warning settings.
For newer devices
-
Select the Main Menu button
in Map View or Guidance View to show the Main Menu. -
Scroll to the right of the screen and select the Settings
button. -
Scroll to the right of this menu and select System .
-
In the System menu, select Reset .
For TomTom GO Discover / GO Camper Max / GO Expert / GO Exclusive/ GO Expert Plus/ GO Superior select Reset device.
-
A warning screen appears to confirm the deletion of your saved places and settings. Select Reset to confirm.
Your device resets and restarts.
- Make sure that you are logged into your TomTom account on your navigation device:
Tip : If your have a Wi-Fi® device, go to the Main Menu > Settings
If the MyDrive option is not available on your device, Select the Main Menu button > MyDrive. Log in with your username (email address) and password. then select TomTom Services and log in with your username (email address) and password.
For older devices
- Tap Settings in the Main Menu.
- Tap Reset factory settings . Confirm that you wish to proceed with the reset.
- When prompted to select a language, press and hold the On/Off button until the device restarts and you hear the drum sounds. This can take 30 seconds or more.
- Select your preferred settings, then wait for a valid GPS signal.
Carminat TomTom, Carminat TomTom LIVE
- Select Change preferences in the Main Menu.
- Select Reset factory settings . Confirm that you wish to proceed with the reset.
- Select your preferred settings, then wait for a valid GPS signal.